铁路客服工作职责
岗位职责：
-AcceptbookingfromcustomeroroverseasKuehne+Nagel.
-BookingwithRailwaycarrierorsubcontractortomakesuredeparturetimely
-Oncegettingbookingconfirmationshippingorderfromcarrier/subcontractor,thenarrangelocalhandling.
-Communicatewithsubcontractorforstuffing,customsclearance,pickupissue.
-Providecheckinglisttocustomerforchargeconfirmation.
-MakesureCIEL(ComputerIntegratedExternalLogistics)statuscorrectlyinput.
-Makesuretoreverte-mailtointernalorexternalwithin24hours.
-CustomerServicewillinputcostsheettohandovertoDocumentationforfurtherhandling.
-CustomerServicewillaccruecostcorrectlyinCIEL&SALOGandissuecorrectprofitshare/losssharetooverseas.
-CustomerServicewilldofileclosinginmonthend.
-Otherissuesnominatedbydepartmentmanager
任职要求：
-BachelordegreemajoredinLogisticsorrelated;
-Atleast2~5yearsinSeaLogisticsand2yearsOverlandexperienceisaplus
-CustomerOrientatedincludingissueandcomplaintresolution
-Understandingofexport+importproceduresandfreightforwardingknowledge
-ExcellentTelephoneandEmailManner
-Problemsolvingandanalyticalskills
-GoodatEnglish
招聘铁路客服的工资一般是多少
武汉售后客服助理 ￥7520元
银行客服 ￥7020元
联通客服 ￥5210元
杭州淘宝客服 ￥5620元
贵阳客服 ￥5460元
电商客服 ￥5240元
拼多多客服 ￥5070元
武汉案场客服 ￥4620元
客服高级经理 ￥16790元
中国移动客服 ￥5320元
