协调员工作职责
岗位职责：
·Usebothaccountinteractionandpubliclyavailabletoolstomonitorcompetitors'activitiesasitrelatestoboththehotelandtheportfolioofaccountsandsharerelevantinformationwithkeystakeholdersinlinewithhotelprocedures
·Providefeedbacktomanagementonchangingmarketconditions,includingcompetitionandmarkettrends
·InvolveSalesExecutiveorSalesManagerwhereappropriateonsalescallsandsalesmeetings
·Communicatetohis/hersuperioranyissuesencounteredandotherrelevantinformation
·Attendandparticipateintrainingsessions,dailybriefingsandothermeetingsasrequired
·Networkwithinone’sportfolioofaccountstobuildrelationshipswithkeydecisionmakersandotherrelevantstaff
·SupportSalesExecutiveinconductingclientmeetingsaswellasplanningandcoordinatingsiteintroductiontoursandinspections
·Handleandmanageclients’queriesorissues
·Beproactiveandresponsibleforthefollowupofnewsalesleadstoenhanceguestexperience
·Developandmaintaincontactwithbusinessgenerators(MICEPlanner;travelagents;etc.)
任职要求：
·In-depthknowledgeofsalesprinciplesandtechniques
·Effectivecommunicationandnegotiationskills
·Strongknowledgeofhotelproducts,ratesandmarketingprogrammes
·ExcellentPCskills(includingMSOffice)
·Abilitytodevelopstrongrelationshipswithcustomersandotherstakeholders
KnowledgeandexperienceofSalesSystems(i.e.Delphi;Opera;etc.)isadvantageou
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