CUSTOMER SERVICE工作职责
岗位职责:
-Toextentofachievingcompanyincometarget
-Manageday-to-dayaspectsforagroupofaccountsorclients
-Developandfosterarelationshipwiththeclient
-Leadtonewbusinessproposals
-Abilitytoindependentlytoimproveorfurtherdevelopexistingclients/businesses
-Coordination/cooperationwithProjectTeamtoachievetheoveralltarget
-Abilityandwillingnesstoworkinateam.
-Activelyupdatewithlatestcompanydevelopment.
-Identifyselfimprovementneeds
-Effectiveuseofresources
任职要求:
-Universitygraduated
-2+yearsofexperiencepreferablyintranslationandlocalization
-Experienceinsales,customerserviceawareness;abilitiestomanageday-to-dayaspectsforagroupofaccountsorclients
-Familiarwithtranslationandlocalizationwork
-Open,flexibleandcreativeinresolvingproblems.Canseemorethanonealternativetoasituation.
-Abletoaddvalue,identifyopportunities,maintainandgrowbusinessthroughhands-onprojectsmanagement.
-ExcellentEnglishwriting,oral,editingskills.Abilitytowritestrategicmaterialsforclientanddevelopmaterialsoncomplexissues(e.g.,Q&A,RFI,RFPandetc.)
-Goodcommunicationskills,articulate,anddisplayaconsistent,professionaldegreeofcommunicationskillsinperson,onphone,bye-mailandletter.
-Wellorganized,quicklearner;clearmind,logicalthinkingsenseofurgency,andhighattentiontodetailalongwiththeabilitytomulti-task.
-Self-motivated,abilitytomulti-task,prioritize.
-Shouldbeateamplayerthatworkswellunderpressure.