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岗位职责及工作标准

CUSTOMER SERVICE岗位职责及工作内容

招聘CUSTOMER SERVICE的工作内容和职责,应聘做CUSTOMER SERVICE需要具备什么条件,CUSTOMER SERVICE的岗位职责是做什么工作的
CUSTOMER SERVICE岗位职责

CUSTOMER SERVICE工作职责描述范本,CUSTOMER SERVICE招聘条件要求会做什么,应聘CUSTOMER SERVICE需要做什么工作

CUSTOMER SERVICE需要做什么工作

CUSTOMER SERVICE工作职责

岗位职责:

-Toextentofachievingcompanyincometarget

-Manageday-to-dayaspectsforagroupofaccountsorclients

-Developandfosterarelationshipwiththeclient

-Leadtonewbusinessproposals

-Abilitytoindependentlytoimproveorfurtherdevelopexistingclients/businesses

-Coordination/cooperationwithProjectTeamtoachievetheoveralltarget

-Abilityandwillingnesstoworkinateam.

-Activelyupdatewithlatestcompanydevelopment.

-Identifyselfimprovementneeds

-Effectiveuseofresources

任职要求:

-Universitygraduated

-2+yearsofexperiencepreferablyintranslationandlocalization

-Experienceinsales,customerserviceawareness;abilitiestomanageday-to-dayaspectsforagroupofaccountsorclients

-Familiarwithtranslationandlocalizationwork

-Open,flexibleandcreativeinresolvingproblems.Canseemorethanonealternativetoasituation.

-Abletoaddvalue,identifyopportunities,maintainandgrowbusinessthroughhands-onprojectsmanagement.

-ExcellentEnglishwriting,oral,editingskills.Abilitytowritestrategicmaterialsforclientanddevelopmaterialsoncomplexissues(e.g.,Q&A,RFI,RFPandetc.)

-Goodcommunicationskills,articulate,anddisplayaconsistent,professionaldegreeofcommunicationskillsinperson,onphone,bye-mailandletter.

-Wellorganized,quicklearner;clearmind,logicalthinkingsenseofurgency,andhighattentiontodetailalongwiththeabilitytomulti-task.

-Self-motivated,abilitytomulti-task,prioritize.

-Shouldbeateamplayerthatworkswellunderpressure.